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'Don't underestimate the value of small steps'

Feature Story
November 24, 2025
Woman in World Bank building atrium with flags in background
Photo courtesy of Hejing Xu

Hejing Xu is a Junior Professional Associate from China who works on knowledge management and learning at the Global Environment Facility. In a GEF Voices interview, she shared life lessons from her work to connect institutions for improved decision-making across the international development and environmental fields. 

What do you do for a living? What are you currently focused on?

My role focuses on helping the Global Environment Facility partnership share lessons more effectively — whether through improving our learning platforms, supporting the GEF Academy, or organizing webinars and brown-bag sessions. Right now, I am particularly focused on strengthening the GEF’s Knowledge & Learning page and making our learning resources easier to navigate. I want practitioners — no matter where they are — to find the guidance, tools, and examples that can help them design and deliver impactful projects.

How did you get into this line of work?

I grew up in a small city in China, where development opportunities were limited. Later, when I moved to Beijing for university and eventually began my doctoral studies at Tsinghua University, the contrast made me think deeply about how knowledge, institutions, and development choices shape people’s lives.

During my academic work, I became very interested in how organizations learn and how good knowledge systems support better decisions. That curiosity eventually led me to international development, and then to the GEF, where learning and knowledge-sharing are essential to supporting global environmental action.

Is there a GEF-funded initiative that is close to your heart?

I am especially connected to GEF’s learning agenda itself — particularly the GEF Academy and our efforts to integrate practical resources into a more accessible, user-centered ecosystem. Projects succeed when people have the right information at the right time. Seeing how a simple, clear piece of guidance or a well-designed e-course can empower project teams is incredibly motivating.

Has anyone you have met through your work made a lasting impact on you?

Yes — many colleagues at the GEF Secretariat have influenced me deeply. Their willingness to share their experience, their patience, and their commitment to collaboration helped me learn quickly and feel part of the team. I am grateful for their generosity.

Hejing Xu portrait

What life lessons have your job taught you?

I have learned that effective knowledge management is not about producing more documents about making knowledge usable. Clarity, empathy, and simplicity matter just as much as technical detail. I’ve also learned that small improvements can have a big impact. A better page layout, a clearer explanation, or a helpful learning session can make someone’s work easier and strengthen the entire partnership.

The state of the global environment is concerning. What gives you hope?

I am encouraged by the growing desire to learn, collaborate, and share experiences with the GEF partnership. Whether it is a project team joining a session, a colleague contributing lessons, or young professionals eager to understand environmental issues, there is a strong commitment to continuous learning. This spirit gives me hope. It shows that even as challenges grow more complex, people remain determined to work together and support one another in finding solutions.

What advice would you give to a young person today who is interested in a career like yours?

Stay curious, be patient, and don’t worry if your career path is not linear. My own journey has taught me that different experiences — academic or professional — can all contribute to meaningful work in development. Listen carefully, learn from others, and don’t underestimate the value of small steps. Knowledge grows when it is shared, and every contribution matters.

Topics

GEF Voices
Knowledge & Learning

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